OnLine Door County newsletter June, 2004: Spammers: I get a lot of calls about eMail being returned to folks who say they never sent an eMail to that person. There is a logical reason for this and that is that you didn’t send an eMail to this person. Spammers are forging return eMail addresses from lists of names they acquire from a combination of legitimate and nefarious means. They don’t want all those rejection eMails coming back to them or their ISP so they use someone else’s. In fact, the eMail programs they use can put a different return eMail address on every one of the hundreds of thousands of eMails they send out. In some cases you will find the same address – yours – in the send to and the return and you know darned well you didn’t send yourself any such garbage. Currently, unless your own or our SPAM filters pick them up, there is not much one can do about this other than delete them. Also Spammers will use a KNOWN bad address with your return address so it shows up as being from PostMaster which they think you are more inclined to open and thus at least get a glimpse of whatever they are selling. If they look phony or suspicious just delete them. Phone costs: It looks like regional Bells will be able to raise prices due to what is happening in the courts right now. Maybe they won’t raise their rates to their own subscribers but it looks like they may not have to discount their current wholesale customers, which means they can force competitors to raise their prices, thereby providing yet another way to ease competition. SBC currently forces competitors who wish to sell DSL in their areas to purchase a T1 to their ATM circuits and then they charge almost as much per subscriber to the competitor as they charge customers on the open market, which makes competition very unattractive. While I understand the need for and the good that comes from big business, I must say that in some areas they can be very, very nasty. I rant here because SBC and the like affect OnLine Door County and others in my profession. If this were a political newsletter I could go on quite a bit about what is or has been happening to small farms, mom ‘n’ pop grocery and meat stores et. al. and what I think is about to happen to small local pharmacies…but maybe another day. Phone Lines: We have had several calls this year from folks who have separate lines for their computers that suddenly only give busy signals. I don’t know what the problem has been but that kind of busy no matter what you dial usually means the phone company has cut off that line for some reason. If you are getting busy signals all the time simply plug a phone into that line and try to call a few local numbers…if they are all busy, call your phone company. EMails not going thru: Here again big biz in action. AOL / MSN / HotMail…all part of big – really big – business. From time to time someone on an ISP gets a virus and that machine sends out a lot of hacking type queries or emails that are caught by other ISP firewalls. When that happens sometimes the big guys will simply cut off an ISP’s entire address base from their eMail servers and bounce all eMail back to that ISP’s customers. Why? Ostensibly to protect their customers and because they don’t care if they cut off some fly-speck ISP with only 10,000 users. I received a letter from one of them saying that we must take action because they had noticed over 300 complaints regarding us over a period of time. Two things make that eMail laudable: Firstly, we get that many from each of the big ISP’s daily and of course we can’t cut them off because we need to communicate with them…and of course it is common courtesy to get to the bottom of the problem rather than punish the ISP. Secondly, they give us NO information as to the source or type of problem, which is needed to be able to track down the offending computers. I think we are FAR more diligent in policing the Internet than they are but as the banal adage goes, “ya can’t fight city hall.” We prefer to spend our time on positives. Errata: A shortened joke from the INet: A busload of politicians crashes. A farmer happens on the scene and buries them all. The COPS ask the farmer if they were all dead and the farmer replies, "Well some said they weren't, but you know how politicians lie."